Thank you for sharing your experience, Yuval. We understand how frustrating it can be to wait for an order, especially when shipping takes longer than expected.
For context, international shipping to Israel has been experiencing delays throughout 2023 due to extended customs processing times. Your order was shipped shortly after being placed and it is currently in the hands of the local postal system undergoing clearance.
Please rest assured that we are committed to ensuring you receive your order or a resolution that meets your expectations.
We appreciate your patience and understanding as we work through these challenges. Thank you for your continued support!
– The PCD Team