Everything You Need To Know About Our Loyalty Rewards Program!

Posted by Jennifer Glidden on

ETA 10.3.18:  Please visit our new Playing Card Loyalty Program page!

UPDATED 6.29.18:  Please visit the more recent blog post about updates made to the Loyalty program here.

We've just introduced our new Loyalty Rewards Program! We wanted to give our customers a way to earn awesome deals and discounts just for being a loyal shopper! In this article, we will detail everything about the program (how you earn points, how you redeem etc.) in an easy to read FAQ style. *Note: This program is in its beta phase, and is subject to change without notice. 

 

HOW DO I JOIN THE LOYALTY REWARDS PROGRAM?

The loyalty rewards program can be joined by clicking the "Rewards Program" tab at the bottom left corner of the website. From there you will be able to join by creating a new account on our website PlayingCardDecks.com. 

If you have already created an account prior to the start of this program, then great! You are already entered into the Loyalty Rewards program as an active member! Simply click "log-in" and enter your account information to see your points and available rewards. 

If you would like to opt-out of this program, contact us at Tiffany@playingcarddecks.com and we will remove you from the Loyalty Rewards Program. If you have any loyalty rewards points, they will be automatically forfeited upon cancellation of your membership. 

 

HOW DO I EARN POINTS?

There are several ways you can earn loyalty reward points: 

  1. Creating An Account. Reward members earn 10 points for creating an account. (APPLIES TO FIRST TIME ACCOUNT CREATIONS ONLY) 
  2. Making A Purchase. Reward members earn 1 point for every $1.00 spent. (i.e. you spend $65 at our website, you will earn 65 points.)
  3. Referring Friends. Reward members earn 50 points when their friend makes their first purchase. Under the Earn tab in your account, click on the Refer A Friend box to get your unique referral code. 
  4. Liking on Facebook. Reward members earn 10 points when they like PlayingCardDecks.com Facebook Page. 
  5. Following on Instagram. Reward members earn 10 points when they follow PlayingCardDecks.com on Instagram. 

*As noted above, this program is in the Beta phase and all ways to earn are subject to change without notice. 

**You WILL NOT be able to earn points if you are not logged into your account, and just checkout as a guest. 

 

HOW DO I REDEEM MY POINTS?

Once logged into your account, you will be able to see a list of rewards. Rewards that you have enough points to redeem, will have a "redeem" button next to them. 

Clicking "redeem" next to the reward you would like, will automatically generate and reveal your unique coupon code, which you can use at checkout. This code will also be emailed to you if you wish to use this code at a later date. All rewards come with a one-time use code. All codes redeemed CANNOT be used in conjunction with any other promo codes offered by PlayingCardDecks.com. 

Once a reward is redeemed, the points spent will automatically be deducted from your points total. 

 

DO MY POINTS EXPIRE?

No, your points do not expire. They will stay in your account until you use them to redeem rewards. 

You do however, become an "inactive" member if you do not accrue any loyalty points in a 12-month period. 

 

WHAT IF I HAVE MISSING POINTS?

If you have done one of the several things to earn points, but it does not reflect in your account, please contact us at Tiffany@playingcarddecks.com and we will gladly look into the matter further and adjust your points balance as necessary. 

 

WHAT IF I'VE BEEN A LOYAL CUSTOMER FOR YEARS, DO I GET POINTS FOR MY PAST ORDERS?

Although we sincerely appreciate you being one of our best customers, unfortunately we cannot award points for activities/purchases BEFORE the launch of this program. We did not have a loyalty rewards system in place prior, therefore any points will begin at the start of this program (3/20/18). 

UPDATED 6.29.18:  Please visit the more recent blog post about updates made to the Loyalty program here.

If you have any further questions that were not answered here, email Tiffany@playingcarddecks.com and I will gladly assist you with this program. 

Thank you,

Tiffany Sands, PlayingCardDecks.com Loyalty Rewards Manager

0 comments

Leave a comment

Please note, comments must be approved before they are published